FAQs
What kind of fabrics do you use to make your shirts?
We believe in fewer, better pieces.
Rather than offering endless options, we've curated a focused collection of timeless designs — garments made to become your wardrobe essentials.
Behind each piece is a choice of over 1,000 premium fabrics, sourced from some of the world’s most prestigious mills. Many of our relationships with these fabric houses span generations, ensuring exceptional quality, consistency, and craftsmanship in every shirt we make.
All of the fabrics offered by Suit Up, Fellas! are certified by Oeko-Tex®, an association which is responsible for ensuring human and ecological safety requirements regarding textile articles throughout the entire production process. Click here for more information.
What’s the difference between body measurements and shirt measurements?
Honestly? Not much — we can make a perfectly fitted shirt using either. The quality is exactly the same.
That said, measuring from a shirt you already own is usually the easier option. You can do it solo, no mirror gymnastics, and no need to call for backup.
Measuring on your body works just as well, but it’s a little trickier to do alone — especially for spots like the shoulders or back. You might need a friend or family member to help… bribe them with coffee if needed ☕.
Either way, we’ve got you covered. Choose what’s easiest for you — we’ll handle the rest and make sure your shirt fits just right.
→ Click here for instructions on measuring an existing shirt (recommended).
→ Click here for body measurement instructions.
How long does it take to make a shirt?
From the moment your order is placed, it takes our expert shirtmakers just 7-10 days to craft your shirt—a remarkably fast turnaround in the world of custom-made garments. Each order is handled individually with a unique pattern created specifically for that shirt.
You’ll receive an email as soon as your order enters production, including the estimated shipping date, so you’re always in the loop.
I need the order for a special event. Can you guarantee the shipment date?
While our standard production time is around 7–10 days—a pace that’s rare in the world of custom tailoring—we understand that sometimes you’re working with a tight timeline. If you have an urgent need, just let us know. We’ll do everything we can to fast-track your order without ever compromising on the quality and craftsmanship we’re known for..
How long will it take to get my package?
Pre-Shipment Process
Each order is typically shipped within 7–10 business days, the time it takes to craft a high-quality, custom shirt. Once your order enters production, we’ll send you an email with the estimated shipping date.
Before production begins, our team carefully reviews the measurements provided. If we notice any inconsistencies compared to our standard sizing, we may reach out to confirm the details. Production will proceed as soon as we receive your confirmation.
- United States: 5-8 business days
- United Kingdom: 3-6 business days
- Rest of World: 7-15 business days
Kindly note that occasional delays may occur due to holidays, customs processing, weather disruptions, social events, temporary technical issues, or unforeseen circumstances such as a pandemic.
How do I track my order?
As soon as we start packing and processing your order, you will receive a confirmation email including an order number, shipping details and a link to our own Order Tracking page via us via the store email address: support@suitupfellas.com.
All of your inquiries regarding an order will be handled directly by an Agent from the Customer Support Department. You can also troubleshoot your concerns by dispute resolution. The TKN will be active when your order is ready to ship.
